I saw this really useful infographic today, posted by Edelman PR on Twitter, based on research published by York College of Pennsylvania. I thought it was quite an accurate recap of the situation one can observe at a modern work place.

The most important skills for an employee stated here are interpersonal, as well as communication skills. I find this true in a sense that there is bigger and bigger focus on personality, rather than technical skills. I have found that out myself in several interviews, where personality questions often prevailed over questions about my actual technical skills, like experience with various software programs or platforms. Appearance also seems to be up there, and while I am a staunch supporter of paying attention to your work wardrobe, I don’t think appearance should be judged beyond being decent, fitted and clean. Not everybody could afford as much variety in their wardrobe as they would wish. (See my post on office wear with some tips here!)

Surprisingly enough for me, being knowledgeable receives only 9% of the votes. To me this is top priority. Caring about what is going on in your field and reading up on different upgrades in programs you are using should be encouraged by each manager. Employees should also be advised to go industry events, if time allows. Being engaged in what you are doing is sure to also increase productivity.

IT Misuse on the job points to what we are all aware we shouldn’t be spending much time on - surfing several non-work related websites (like gaming sites and boards) and excessive texting. While I feel like bosses shouldn’t be too strict on this and block every single website on employee’s accounts (a bit of internet diversion might serve well to energize the mind!), I also agree that texting all the time is disrespectful. Perhaps block only the chat programs and gaming sites, and leave access to news sites and blogs. How would employees stay on top of industry news (see above) and be able to do research with blocked internet access? 

I think the Deadly Interview Mistakes Category is self-explanatory! Prepare, prepare and then prepare some more. In the meantime, please iron your shirt - it shows respect to yourself and to the person you have an appointment with! 

What are your thoughts on this research? What does your boss focus on as a part of the team’s recruitment and retainment efforts ? 

Note: I only used 2 parts of the visual display of this research.Full Infographic here: PDF file.